Case Studies
Selected work across healthcare platforms, test & measurement software, and consumer applications — most recent first.
Flywheel
Design system contributions, AI-driven contextual documentation, and a full research and concept sprint for a proposed research manager platform redesign.
The SSI Group
Company-wide design patterns and research methodology across a multi-product RCM platform serving providers and payers in 50+ states.
Children's Healthcare of Atlanta
Lead UX design across patient-facing apps, leadership dashboards, and behavioral health systems integration.
Anthem / Elevance Health Care Market
From competitive response to integrated care platform — and a new formal user archetype for informal caregivers.
Keysight PathWave
Unifying a fragmented hardware-to-software product suite with a cross-product design system and 20 validated personas.
Appirio Design Track — Harman / AMX Living
Redesigning a residential AV control app's navigation model around how people actually think about their home.